Privacy Policy

Last updated: January 2026

quietformat (“we,” “us,” “our”) takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website (“Website”), purchase, download, or use our software products (“Software”), or contact us.

“Personal data” means any information that identifies or can be used to identify an individual.

1. Data Controller and Contact

Data Controller: quietformat (sole proprietorship, Republic of Korea)

Contact: support@quietformat.com

2. Information We Collect

We collect only what we need to provide our services.

(1) Information you provide

Name and email address (e.g., purchases, support, newsletters)
Support messages and attachments you choose to send

(2) Information collected automatically

Basic access logs (requested pages, date/time)
Device/browser info (OS, browser type)
Error/diagnostic data (for reliability)

(3) Payment-related information

We do not collect or store sensitive payment data (credit card details, billing address). Payments, tax calculation/collection, and receipts/invoicing are processed by FastSpring (Merchant of Record). Checkout data is processed by FastSpring and is subject to FastSpring’s privacy policy.

3. How We Use Personal Data

We use personal data only to:

Process purchases and issue/verify licenses
Provide customer support and respond to inquiries
Operate and secure the Website and services, and fix issues
Meet legal obligations (e.g., tax/accounting)

4. Newsletter

If you subscribe to our newsletter, we use your email address only to send quietformat updates (product releases, news, and offers).

You can unsubscribe at any time using the unsubscribe link in the email or by contacting support@quietformat.com.

5. Cookies

We may use cookies necessary to operate the Website. You can manage cookies in your browser settings. Disabling cookies may limit certain features.

6. Sharing and Service Providers

We do not sell your personal data. We may use trusted service providers (e.g., email delivery, customer support tools, licensing, or downloads) only as needed to run our services, and we may disclose information if required by law or to protect our rights and prevent fraud.

7. Retention and Deletion

We keep personal data only as long as necessary for the purposes above, then delete or anonymize it. If the law requires retention, we keep it for the required period.

8. Your Rights

You may request access to, correction of, or deletion of your personal data, and you may opt out of marketing emails at any time.

Contact: support@quietformat.com

9. Security Measures

We use reasonable safeguards to protect personal data against loss, leakage, alteration, and unauthorized access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our Website.

11. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of the Republic of Korea.

Any dispute shall be subject to the exclusive jurisdiction of the courts of Seoul, Republic of Korea.