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Privacy Policy

Last updated: August 2025

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quietformat (“we”, “us”, “our”) values your privacy and complies with applicable data protection laws.

This Privacy Policy explains how we collect, use, and protect your personal data when you purchase or use our products and services.

1. Information We Collect

We collect only the minimum necessary personal data:

  • Required information: Name, email address

  • Automatically collected information: Log data such as download history and usage records

※ Payment-related data (credit card details, billing information, etc.) is not collected or stored by quietformat. All payment information is securely handled by our official e-commerce partner Lemon Squeezy.

2. Purpose of Data Collection

Your personal data is used only for the following purposes:

  • Processing purchases and issuing licenses

  • Providing customer support and responding to inquiries

  • Managing purchase history and license verification

  • Fulfilling legal obligations (e.g., tax and accounting requirements)

3. Data Retention

  • We delete personal data without delay once the purpose of collection has been achieved.

  • However, certain data may be retained as required by law:

    • Records of contracts and cancellations: 5 years

    • Records of payments and supply of goods: 5 years

    • Records of consumer complaints and dispute resolution: 3 years

4. Data Sharing and Third Parties

  • We do not share personal data with third parties without your consent.

  • Payment data is processed through Lemon Squeezy and subject to the Lemon Squeezy Privacy Policy.

  • Some services (e.g., email delivery, license management) may be outsourced to third-party providers.

5. Your Rights

  • You have the following rights regarding your personal data:

  • Access, correction, or deletion of your data

  • Request to stop processing your data

  • Withdrawal of consent

​Requests can be made via email at quietformat.help@gmail.com. We will process them promptly in accordance with applicable laws.

6. Data Protection Measures

We implement technical and administrative safeguards to protect your personal data from loss, theft, leakage, alteration, or unauthorized access.

7. Data Protection Officer

8. Governing Law and Dispute Resolution

  • This Privacy Policy is governed by the laws of the Republic of Korea.

  • In the event of a dispute, the competent courts of Seoul, South Korea shall have exclusive jurisdiction.

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